Victor Munoz

RESUME

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   PERSONAL INFORMATION
  • Name: Victor Munoz
  • Phone: (+1) 778 678-8892 / (+52) 55 4052-6426
  • Email: kkienrique@hotmail.com
   HIGHLIGHTS
Leadership Teamwork Collaboration Problem-Solving Critical Thinking
Communication (Written & Verbal) Self-Motivation Time Management Process Improvement Adaptability
Conflict Resolution Detail-Oriented Intuition Distributing and Prioritizing Tasks Adaptability
   EDUCATION

Interactive Media Development Technology
September 2022 - August 2024
Camosun College - Diploma
Victoria, BC, Canada

Interurban Campus

Computer Systems Engineer
January 1999 - December 2003
Tecnologico de Estudios Superiores de Ecatepec - Bachelor's Degree
Estado de Mexico, Mexico

T.E.S.E.
   EXPERIENCE

September 2022 - Current

K-Bro Linen Systems - Victoria, BC. Canada

Machine Operator

  1. Optimized operations of computer-controlled dryer systems, improving performance and reducing downtime by 20% through proactive monitoring and task coordination.
  2. Coordinating task distribution across production areas to enhance efficiency and increase productivity.
  3. Operated industrial machines to wash, clean, dry, and fold a wide variety of textile and garment items, ensuring quality and consistency in production output.

March 2022 - August 2025

Solera - CDMX, Mexico (Remote)

Software Engineer II

  1. Developed and optimized code for database updates in automotive manuals using C# (Windows Forms, .NET, and WPF), C++, Java, and PowerShell. I also visualized data with Tableau and Power BI, leveraging DAX and data modeling to ensure accurate, consistent, and detail-oriented reports, while maintaining version control and secure backups using GitHub.
  2. Optimized SQL and T-SQL in SQL Server and Azure SQL Database, reducing processing time by 20 percent, and improved data updates with Azure Data Factory and SSIS. Also developed and maintained ETL processes for large datasets and delivered reports through SSRS, ensuring consistent data accuracy, integrity, and reliability.
  3. Manipulated data pipelines using StreamSets for SOLR to ensure accurate website search functionality.
  4. Utilized Agile methodologies, including Scrum and Jira, to manage daily tasks, enhance collaboration, contribute to team meetings, and support informed decision-making throughout the software development lifecycle.
  5. Managed Docker containers in Azure to facilitate efficient cloud deployments while ensuring high system reliability and consistent performance across environments.

June 2012 - June 2021

Label Solutions - Mexico

Programing Manager

  1. I led a department by creating timelines, assigning tasks, and monitoring progress to ensure successful project delivery with reliable and consistent results through detail-oriented leadership.
  2. Migrated all clients from legacy systems to modern technologies, achieving a 30% reduction in overtime and a 20% decrease in human errors.
  3. Developed desktop applications with potential scalability using Inspire Design, C#, Windows Forms, WPF, and C++ to optimize processes and generate files for printing checks, checkbooks, lottery tickets, and collection letters. These applications incorporated intuitive, user-friendly interfaces aligned with UI/UX principles to enhance operator efficiency and reduce human errors.
  4. Integrated SQL Server databases to efficiently manage, store, and retrieve large volumes of transactional data, ensuring data integrity.
  5. Managed customer data through filtering, validation, and sorting to improve logistics, printing, and packaging processes while ensuring data integrity and reliability.
  6. Developed encrypted data systems for storing commercial credit, debit, and chip card information using Java and C#, and generated reports using Crystal Reports and SSRS.
  7. Managed code repositories with GitHub and TFS, ensuring code quality, traceability, and efficient coordination of multiple developers across projects.

October 2006 - July 2012

RR Donnelley - Mexico

Programing Manager

  1. I led a team and managed projects from start to finish, assigning tasks, tracking progress, and continuously identifying areas for improvement.
  2. Developed desktop applications for clients using Visual Basic, Visual FoxPro, and C++, integrating SQL Server and handling multiple data formats including CSV, XLS, JSON, XML, TXT, MDB, and DBF, with a strong focus on data integration, processing, and delivering tailored solutions.
  3. Designed UI/UX with a strong focus on usability for operational staff, simplifying workflows and minimizing human error in repetitive processes.
  4. Designed, developed, and optimized stored procedures, functions, triggers, views, and SSRS reports in SQL Server, ensuring reliable database integration and consistent data flow across systems.
  5. Developed applications for printing account statements, property receipts, AFORES, and other official documents.
  6. Improved packaging logistics and optimized workflows, reducing processing time by 20%.
  7. Provided support and maintenance for administrative systems, including network and help desk services, and conducted operational training for developed systems, resulting in a 20% reduction in response times.

June 2005 - October 2006

Unión Papelera de Mexico - Mexico

Help Desk & Programmer

  1. Migrated POS systems from FoxPro to Visual Basic using SQL Server databases to enhance buying and selling options, resulting in a 25% increase and successful integration of special offers.
  2. Performed maintenance and software installations to ensure optimal operations, provided user support, monitored networks, and troubleshot issues, resulting in a 20% reduction in downtime.
  3. Repaired electronic peripheral devices, including printers, scanners, and other input/output equipment.

May 2003 - May 2005

Servicios de Oficina - Mexico

Help Desk

  1. Installed wired and wireless LAN networks, operating systems, and software packages to ensure proper operation in automotive agencies, leading to a 30% increase in POS performance.
  2. Performed routine maintenance on computers, servers, and printers to ensure optimal operation.
  3. Assembled computers, racks, and electronic devices, including sensor integration.
  4. Interpreted diagrams and technical specifications to ensure safe and efficient installations.
  5. Conducted diagnostics, identified errors, and performed repairs, including soldering electronic components.
   SKILLS
Languages Web Development Databases Design Tools
C# HMTL5 SQL Server Adobe XD Power BI (DAX)
C++ CSS MySql Procreate Tableau
Java JavaScript Oracle (PL/SQL) Adobe Illustrator Unity / Unreal
Python jQuery MongoDB Adobe InDesign GitHub
Visual Basic React Access Maya TFS
Visual FoxPro PHP Postgre Postman
Wix Azure SQL DB Solr
MariaDB Docker
   CERTIFICATES

HackerRank - Visual C#

LinkedIn - Scrum

LinkedIn - Microsoft Azure

LinkedIn - Power Shell

LinkedIn - Power BI

Udemy - Java

Udemy - SQL Server

Udemy - SQL SSRS

Udemy - Tableau

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