Victor Munoz

March 2022 - August 2025

Software Engineer II

Solera - CDMX, Mexico (Remote)

1. Developing and optimizing code for database updates in automotive manuals using C#, Java, WPF, and PowerShell. Additionally, visualizing data with Tableau and Power BI, leveraging DAX and data modeling to ensure accurate, consistent, and detail-oriented reports.
2. Optimized SQL and T-SQL in SQL Server and Azure SQL Database, reducing processing time by 20%. Improved data updates with Azure Data Factory and SSIS, and delivered reports via SSRS, ensuring data integrity and reliability.
3. Manipulating data pipelines using StreamSets for SOLR to ensure accurate website search functionality.
4. Utilizing Agile methodologies, including Scrum and Jira, to manage daily tasks, enhance collaboration, contribute to team meetings, and support informed decision-making throughout the software development lifecycle.
5. Continuously seeking improvements in performance and maintainability for each process.
6. Managing Docker containers in Azure to facilitate rapid and efficient cloud deployments while ensuring high system reliability and consistent performance across environments.

August 2022 - Present

Dryer Operator

K-Bro Linen Systems - Victoria, BC. Canada

1. Managing and operating computer-controlled dryer systems to wash and dry linen, while optimizing panel operations to improve performance and reduce downtime by 20%.
2. Coordinating task distribution across production areas to enhance efficiency and increase productivity.

July 2012 - May 2020

Programing Manager

Litho Formas SA de CV - Mexico

1. Led a department, creating timelines, assigning tasks, and monitoring progress to ensure successful project delivery with reliable and consistent results through detail-oriented leadership.
2. Migrated all clients from legacy systems to modern technologies, achieving a 30% reduction in overtime and a 20% decrease in human errors.
3. Developed desktop applications with potential scalability using Inspire Design, C#, WPF to optimize processes and generate files for printing checks, checkbooks, lottery tickets, and collection letters, incorporating intuitive and user-friendly interfaces aligned with UI/UX to enhance operator efficiency and reduce human errors.
4. Managed customer data across different technologies, applying filtering, validation, and sorting to enhance logistics and improving printing and packaging while ensuring data integrity and reliability.
5. Developed encrypted data systems for storing commercial credit, debit, and chip card information using Java and C#, and generated reports using Crystal Reports.
6. Managed code repositories with GitHub & TFS, ensuring code quality, traceability, and efficient management of multiple developers across projects.

October 2006 - June 2012

Programing Manager

LSC Communications - Mexico

1. I led a team, managed projects from start to finish, assigned tasks, tracked progress, and looked for ways to improve.
2. Developed desktop applications for clients using Visual Basic, Visual FoxPro with SQL Server, CSV, XLS, JSON, XML, TXT, MDB, and DBF, focusing on data integration, processing, and delivering tailored solutions.
3. Designed user interfaces with a strong focus on usability for operational staff, simplifying workflows and minimizing human error in repetitive processes.
4. Designed, developed, and optimized stored procedures, functions, triggers, views, and SSRS reports using SQL, with a strong focus on database integration and ensuring reliable, consistent data flow across systems.
5. Developed applications for printing account statements, property receipts, AFORES, and other official documents.
6. Improved packaging logistics and optimized workflows, reducing processing time by 20%.
7. Provided support and maintenance for administrative functions, including network and help desk services, while conducting training in operational areas for developed systems, resulting in a 20% reduction in response times.

June 2005 - September 2006

Help Desk & Programmer

Unión Papelera de Mexico - CDMX, Mexico

1. Migrated POS systems from FoxPro to Visual Basic using SQL databases to enhance buying and selling options, resulting in a 25% increase and the successful integration of special offers.
2. Conducted maintenance and software installations to ensure optimal operations, provided user support, monitored networks, and troubleshoot issues, resulting in a 20% reduction in downtime.
3. Experienced in repairing electronic peripheral devices, including printers, scanners, and other input/output equipment.

May 2002 - May 2005

Help Desk

Servicios de Oficina - CDMX, Mexico

1. Installed wired and wireless LAN networks, operating systems, and software packages to ensure proper operation in automotive agencies, leading to a 30% increase in POS.
2. Performed routine maintenance on computers, servers, and printers to ensure optimal operation.
3. Experienced in assembling computers, racks, and electronic devices, as well as integrating sensors.
4. Skilled in interpreting diagrams and specifications for safe and efficient installations.
5. Conducted diagnostics, identified errors, and performed repairs, including soldering electronic components.